Privacy Policy & Disclaimer
Your privacy and safety are important. Please read this carefully.
Privacy Policy
1. Information This Platform Collects
- Personal details: name, email, phone number, and company information.
- Order-related data: machines and partmark linked to your orders.
- Usage information: interactions with this platform.
- Consultant communications: requests and chat history.
2. How This Platform Uses Information
- Provide personalized product recommendations and consultant support.
- Manage orders and track machines and spare parts.
- Improve platform functionality and services.
- Send updates, notifications, and promotional material (if you opt-in).
3. Data Sharing & Security
- This platform safeguards your personal data and does not share it.
- Information may be shared between customers and vendors/consultants only for enquiry and/or order fulfillment purposes.
- Strict security measures protect your data from unauthorized access.
4. Cookies & Tracking
Cookies may be used to enhance user experience and analyze site traffic. You can manage cookie preferences in your browser.
5. Your Rights
- Access and update personal information.
- Request deletion of your account and associated data.
- Opt out of marketing communications at any time.
6. Contact
If you have questions about this Privacy Policy or your data, please contact us via our Contact Page.
Disclaimer
This platform only serves as a meeting point of various parties and shares contact details. It does not arrange payments or delivery of materials, and does not assume any liability or responsibility for transactions, including disputes related to payment, quality, delivery, or warranty terms.
Maximum Liability: As this platform is an information-sharing service only, the maximum liability of the platform under any circumstance shall not exceed the higher of the user’s membership fee or ₹5,000.
Users are responsible for verifying the credentials, material quality, and origin before making any offline or external payments.
By using this platform, you undertake and agree that you have fully read, understood, and accepted this Agreement.
The platform and its owners are not responsible for transactions conducted outside this platform.